- my resume -

Tammy Pham

✧ aspiring product designer | gaming & tech enthusiast | avid coffee consumer

Redmond, Washington

Experiences

Founder + Creative Director @ T.Pham Designs Studio | 12/2014 – present

Entrepreneurial business specializing in character illustrations and graphic designs for web and print-based applications.
Customized visual products (i.e. logos, flyers, pamphlets, packaging) for nonprofits, collegiate, outreach, and startup clients.
Designed digital templates for communication mediums, such as emails, social media accounts, and ad campaign usage.
Researching innovative tools and effective strategies to increase the client’s social media presence and consumer engagement.

Career Pause for Parenthood Development @ The Phạmilia Household | 05/2016 – present

Investing time to stay home and partake in my children's developmental journey.
Implementing educationally supported and healthy social/emotional/intellectual practices.
Consulting with various development professionals and statistic-backed resources.
Engaging in relational communication and fast-growing language coordination.
Instilling a balance between individualistic values & collaborative mindsets in my kids.

Project Engineer @ Kings Struarchural, Inc. | 01/2016 – 05/2016

Completed structural engineering design documents for multiple construction projects with an executive Structural Engineer.
Meticulously reviewed contract details pertaining to RFIs, design, development, and pre/post-construction phases.
Estimated the length of time project deliverables were to be completed through management software like Microsoft Project.
Corresponded necessary, functional change orders for habitant needs with project leads and performed onsite field surveys.

Marketing Subject-Matter Expert & Customer Service Analyst @ Accenture & Facebook | 06/2015 – 12/2015

Resolved 20+ daily client inquiries regarding technological difficulties and marketing strategies with Facebook ad products.
Empathized and gave tech support to business users, ranging from junior and senior leaders of invested SMB organizations.
Onboarded relations representatives and trained them on effective troubleshooting solutions for marketing and ad issues.
Helped deploy an internal knowledge base to cover creation-to-production lifecycle steps and latest product releases.

Women in Engineering Program Office Assistant @ The University of Texas at Austin | 09/2010 – 03/2013

Mentored undergraduate engineering womxn students in small cohorts with a focus on retention and community support.
Prepared, coordinated, and promoted K-12 STEM programs focused on increasing awareness and diversity within the engineering industry via hands-on activities, panel discussions, and volunteer outreach events.

Skills & Qualifications

Software & Cloud Management Tools

Work Ethic

Constructive communication, active listening, accountability, cross-collaboration, quick & open learner, team builder
Document management, organization, transcription, written reports, digital & in-person presentations

Education

The University of Texas at Austin | May 2015

Bachelor of Science, Architectural Engineering